RajBonus Privacy Policy

1. Introduction & Purpose

RajBonus is Bangladesh's trusted online betting and casino platform. We rajbonus.netWelcome to RajBonus — your privacy is our top priority. This Privacy Policy explains how RajBonus collects, uses, and safeguards your personal information.

By registering with RajBonus or using our services, you are deemed to have accepted the terms of this privacy policy. We therefore encourage you to read it carefully.

Our goal is to maintain complete transparency with you. RajBonus believes that trust is built on honesty and openness — which is why we want to clearly explain what data we collect and why.

2. What Information We Collect

RajBonus collects various types of information to provide you with our services. This information is collected directly from you when you register on RajBonus or use our services.

Personal Identity Information:

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address and postal code
• National ID or passport number (for KYC verification)

Financial Information:

• Payment method details (bank card, bKash, or Nagad number)
• Transaction history and amounts
• Deposit and withdrawal records

Technical Information:

• IP address and device identification data
• Browser type and operating system
• Login time and date
• Your activity history on the RajBonus platform

3. How We Use Your Information

RajBonus uses the information we collect solely for the purposes outlined below. We never use your data unnecessarily or sell it to third parties.

• Account Management: To create, verify, and maintain your RajBonus account.
• KYC Verification: To verify your identity in compliance with legal requirements.
• Payment Processing: To process deposit and withdrawal transactions.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Customer Support: To resolve your issues and answer your questions.
• Promotional Offers: To send you bonuses and offers tailored to your preferences (subject to your consent).
• Legal Compliance: To comply with regulatory guidelines.
• Service Improvement: To improve RajBonus's services and develop new features.

4. Sharing Information with Third Parties

RajBonus never sells your personal information or discloses it to third parties for commercial purposes. However, your data may be shared in the following limited circumstances:

• Technology Partners: Trusted technology providers for the technical operation of the site.
• Law Enforcement Agencies: When required by a court order or legal obligation.
• Anti-Money Laundering: Statutory reports submitted to regulatory authorities as required by law.
• Gaming Licensing Authority: With regulatory authorities in compliance with licensing requirements.

In all such cases, we ensure that the relevant parties adhere to our privacy standards and that only the necessary information is shared with them.

5. Data Security Measures

RajBonus uses world-class technology to keep your data safe. Our security framework operates across multiple layers:

• 256-bit SSL/TLS Encryption: Military-grade encryption is applied to all data transfers.
• Firewall Protection: Advanced firewall systems to block unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Periodic audits conducted by external security experts.
• Data Masking: Sensitive data is masked even within internal systems.
• Access Control: Only authorized personnel have access to the data they need.

In the event of a data breach, RajBonus will notify the affected users and relevant regulatory authorities within 72 hours.

6. Data Retention Period

RajBonus retains your data only for as long as necessary. Retention periods depend on the type of service and applicable legal obligations:

• Active Account: All data is retained for as long as your account remains active.
• Closed Account: Financial records are retained for a minimum of 5 years after account closure (as required by law).
• KYC Documents: Retained for 5–7 years in accordance with regulatory requirements.
• Transaction Records: Retained for a specified period in accordance with financial regulations.
• Marketing Information: Deleted immediately upon withdrawal of your consent.

Once the applicable retention period expires, RajBonus securely deletes or anonymizes your data.

7. Your Rights

As a RajBonus user, you are entitled to the following rights. We are fully committed to upholding each of them:

To exercise any of these rights Help Center Get in touch.

8. Cookie Policy

RajBonus uses cookies to enhance your experience. Cookies are small text files stored on your device that help the website recognize you.

• Essential Cookies: To maintain login sessions and ensure platform security.
• Performance Cookies: To improve site speed and performance.
• Analytics Cookies: To analyze user behavior and improve our services.
• Preference Cookies: To remember your language preferences and settings.

You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some features to not function properly.

9. International Data Transfers

RajBonus is an international platform. In some cases, your data may be processed on servers located in other countries. In all such cases, we ensure that:

• The destination country has adequate data protection laws in place.
• All transferred data is held to the same security standards.
• Third parties are contractually obligated to maintain the confidentiality of your information.
• All data is encrypted before transfer.

10. Children's Privacy

RajBonus is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If we become aware that a minor is using our services, we will immediately close the account and delete all associated data. If you are a parent or guardian with any concerns, please contact our Help Center.

11. Notice of Policy Changes

RajBonus may update this privacy policy from time to time. For any significant changes, we will:

• We will notify you at your registered email address.
• The effective date of any changes will be clearly displayed on the website.
• A summary of key changes will be provided.

Continued use of RajBonus's services after any changes takes effect will be considered acceptance of the updated policy. We therefore recommend checking this page regularly.

12. Contact Us

For any privacy-related questions, complaints, or requests, please reach out to RajBonus's dedicated Privacy Team:

We aim to respond to all inquiries within 48 hours. For urgent matters, please contact us directly via Help Center Use Live Chat.