1. Home
  2. FAQ
Frequently Asked Questions

RajBonus FAQ — All Your Questions, Answered!

If you have any questions about RajBonus, this FAQ page has you covered. From registration to payments, bonuses, betting, and account management — everything is answered in straightforward English.

50+
Total FAQs
7
Categories
24/7
Live Support
❓

Have a question?

You'll find all the answers on our FAQ page. If you still can't find what you need, contact support right away.

Help Center
Why Use the RajBonus FAQ

Quick Answers, Easy Solutions

The RajBonus FAQ page is designed to save you time. Find your answer here before reaching out to support.

Instant Answers

Get instant answers to 50+ common questions on the RajBonus FAQ page — no need to wait for a support ticket.

Explained in Plain English

All answers are written in clear, plain English. No technical jargon — anyone can understand them easily.

Organised by Category

FAQs are organized into 7 categories — Registration, Payments, Bonuses, Betting, Security, and more. Jump directly to the section you need.

Smart Search

Search any keyword and instantly find relevant questions and answers. Skip the wait and go straight to the solution.

Regular Updates

The RajBonus FAQ is updated whenever new features are introduced or policies change, so you'll always find the latest information here.

If you can't find the answer, contact support

If your question isn't answered in the FAQ, our 24/7 Bengali customer support team is ready to help right away.

Categories
💬

Can't find what you're looking for? Our support team is always ready to help.

Help Center
No Results Found

Try a different keyword, or visit our Help Center contact us.

General Questions 7

RajBonus is one of Bangladesh's leading online betting and gaming platforms. It offers Sports Betting (cricket, football, tennis, and more), Live Casino, slots, and a wide range of other entertainment. RajBonus is an internationally licensed platform, purpose-built and optimized for Bangladeshi users.

Yes, RajBonus is a legitimate platform operating under an international gaming license. We strictly follow regulatory requirements and fair play policies. Our RNG (Random Number Generator) system is regularly audited by independent third parties.

Absolutely! The entire RajBonus platform is available in Bengali, and our customer support team provides full assistance in Bengali. We offer live chat and email support in Bengali 24 hours a day, 7 days a week.

Yes, RajBonus is available on both Android and iOS. Use the app to enjoy betting anytime, anywhere — with fingerprint login, push notifications, and a fully optimized mobile experience.

our Help Center you'll find three ways to reach us: live chat, email, and phone. You can also email us at support@rajbonus.net — we typically respond within 1 hour.

RajBonus is strictly for individuals aged 18 and above. This is our Responsible Gaming Policy core principle. Age is verified at registration, and identity is confirmed through the KYC process.

our complete Terms & Conditions page. Additionally, Privacy Policy and Responsible Gaming Policyare detailed on separate pages.
Registration FAQs 7

Yes, at RajBonus Registration Completely free. No hidden charges or fees. You only spend money when you start betting.

Registering on RajBonus takes just 3 minutes. Enter your mobile number, name, email, and password, verify with an OTP — and your account is ready!

No. Each person may only register one account on RajBonus. Creating multiple accounts will result in all accounts being closed and balances may be forfeited.

To change your name or date of birth, please contact our Help Center contact support. Your details can be corrected upon identity verification. Your mobile number and email can be updated directly from Account Settings.

For KYC verification, you will need one of the following:
  • National ID Card (NID) — photos of both sides
  • Passport — photo of the first page
  • Driving License — photos of both sides
The image must be clear and complete. Verification is typically completed within 24 hours.

First, wait 1 minute, then click the "Resend OTP" option. Make sure your mobile number is correct. If you still don't receive it, try the email OTP option or contact support.

In the registration form, There is an optional "Promo Code" field during registration. Enter your promo code there. For a list of active promo codes, visit our Promotions Page see here.
Login & Account 6

On the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number or email. Use that OTP to set a new password.

After 5 consecutive incorrect password attempts, your account will be locked for 30 minutes. Try again after 30 minutes. If it's urgent, please contact our Help Center contact us.

Yes, you can log in on multiple devices. However, each new device will require OTP verification the first time you sign in. For your security, you'll receive a notification on your phone whenever a login is detected from an unrecognized device.

Yes. To close your account, please reach out to our support team. Make sure to withdraw any remaining balance before the account is closed. Alternatively, Responsible Gaming page to activate self-exclusion.

Go to Account Settings and update your mobile number or email via the "Edit Profile" option. OTP verification is required to confirm any changes. To update your name or date of birth, please contact support.

Yes, for security purposes, your account will automatically log out after 30 minutes of inactivity. You can extend this to 1 hour in your account settings. If you check "Remember me", this limit will not apply.
Payment FAQs 7

RajBonus supports the following payment methods:
  • BKash — Most Popular
  • Nagad — Fast & Easy
  • Rocket (DBBL)
  • Bank Transfer — all major banks
  • Cryptocurrency (USDT, BTC)
For more details, please visit our Payments Page see here.

The minimum deposit at RajBonus is just ৳500. Limits may vary depending on the payment method. For more details, Payments Page see here.

Withdrawals to bKash and Nagad are typically processed within 5–30 minutes. Bank transfers may take 1–3 business days. All withdrawal requests are processed 24/7.

The minimum withdrawal amount is ৳500. The maximum daily withdrawal limit depends on your account level and KYC status. Accounts with fully completed KYC verification are eligible for higher withdrawal limits.

First, wait 15–30 minutes. If the balance still hasn't updated, take a screenshot of the transaction and contact our Help Center contact us with a screenshot including your transaction ID for a faster resolution.

RajBonus does not charge any fees on deposits. For withdrawals, the payment provider's own fees may apply; however, RajBonus itself does not charge any withdrawal fees.

Bangladeshi Taka (BDT) is supported as the primary currency. USD and select cryptocurrencies are also supported. No currency conversion fee applies when transacting in BDT.
Bonuses & Promotions 7

As a new member, Registration and make your first deposit to automatically receive a 100% welcome bonus of up to ৳5,000. For the bonus terms and conditions, please refer to our Bonus Page see here.

Yes, each bonus comes with its own wagering requirements. Typically, the welcome bonus requires you to wager the bonus amount 5x to 10x. For specific terms, check the details of each bonus or contact our Bonus Page visit us.

RajBonus's weekly cashback offer returns a set percentage of your net losses for the week — up to 20% cashback in most cases. It's credited to your account automatically every Monday.

When free spins are awarded, you'll receive a notification in your account. Navigate to the designated slots game and click "Bonus Spins" to use them. Free spins are generally valid for 7 days and cannot be used after they expire.

Yes! Join the RajBonus referral program. Share your referral link — when a friend registers and makes their first deposit, you'll earn a bonus. For more details, on the Promotions Page see here.

You earn loyalty points on every bet you place. Accumulate points to advance through five VIP levels — Bronze, Silver, Gold, Platinum, and Diamond. Higher levels unlock bigger bonuses, faster withdrawals, and a dedicated personal account manager.

Yes, every bonus has a set validity period — typically 7 to 30 days. Any unused bonus will be automatically cancelled once it expires. You can check the expiry date of each bonus in the bonus section of your account.
Betting Questions 7

Live betting, or in-play betting, lets you place wagers in real time as the action unfolds. Head to the live betting section on RajBonus to see all active matches, pick your preferred odds, and place your bet. Odds change quickly, so act fast.

Odds are a numerical representation of the probability of winning. For example, if the odds are 2.5 and you place a ৳100 bet, you'll receive ৳250 if you win (stake × odds). RajBonus supports three odds formats: Decimal, Fractional, and American.

Once a bet is confirmed, it generally cannot be cancelled. However, in some cases you may be able to partially or fully settle your bet using the Cash Out feature. If a match is cancelled, your stake will be automatically refunded.

The minimum bet starts at ৳20. The maximum bet limit varies by game type, market, and your account level. For more details, check the betting options on the relevant game or visit our Betting Page see here.

Yes! RajBonus supports parlay or accumulator bets. Add 2 to 20 selections in a single bet and wager at combined higher odds. Get all your selections right and multiply your winnings.

Absolutely! cricket is the most popular betting sport on RajBonus. Bet on all major tournaments including IPL, BPL, T20 World Cup, and Test matches. With markets like Match Winner, Top Batsman, and Total Runs — hundreds of options are available.

Once a match or game concludes, your winnings are automatically credited to your RajBonus balance. This typically happens within minutes of the result being confirmed. You can make a withdrawal at any time after that.
Security Questions 5

Yes, RajBonus protects all your personal and financial information with 256-bit SSL encryption. We never share your password or banking details with any third party. Learn more in our Privacy Policy.।

Go to "Security" under your account settings and enable "Two-Factor Authentication." You can use mobile OTP or Google Authenticator. Once 2FA is active, every login will require an additional verification step.

contact our Help Center contact support immediately. Our security team will freeze the account right away and restore access after identity verification. Change your password without delay.

Yes. RajBonus offers deposit limits, loss limits, session time limits, and a self-exclusion option. For more details, please visit our Responsible Gaming page see here.

Only use the official website rajbonus.net. RajBonus will never ask for your password or OTP via phone call or text message. If you receive a suspicious message or email, report it to our support team immediately. All official RajBonus emails come exclusively from the @rajbonus.net domain.

Didn't find the answer you were looking for?

Our Help Center or go directly to support@rajbonus.netto email us. We'll get back to you within 1 hour.

Get Started Today

Got all the answers you need? Join now!

Register on RajBonus for free and claim a 100% welcome bonus. No more questions — get started right now!

Register for Free Help Center
100% Secure
Welcome Bonus Confirmed
24/7 Support
18+ Only
বাংলা